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The Power of Active Listening: How it Can Improve Team Performance and Achieve Company Goals
Effective listening is a crucial quality for leaders to possess when managing a team and achieving a company’s goals. Studies have shown that effective listening can lead to improved team performance, increased job satisfaction, and reduced turnover among team members. For example, a study published in the International Journal of Human Resource Management found that effective listening skills in leaders were positively associated with employee job satisfaction and organizational commitment.
Additionally, research has also shown that effective listening can lead to better decision making. A study published in the Journal of Applied Psychology found that leaders who actively listened to their employees had a better understanding of their employees’ perspectives, which led to more effective decision making and problem solving.
Moreover, effective listening is also linked to better communication, which can lead to better relationships with colleagues and customers. A study published in the Journal of Communication found that effective listening can lead to improved communication and better relationships in the workplace.